What Does Digital Mean for Your Business?
Rey Lugtu 
The outbreak of Covid-19 has compelled companies to shut down their branches and physical stores and send their workers to work from home. Hence, they needed to automate front-end and back-end processes, while streamlining costs. That’s why automation tools such as robotic process automation (RPA) has become the fastest-growing software packages in this time of pandemic. … Read moreRise of automation in finance and accounting
Obituaries to globalization bannered front pages worldwide as the pandemic took hold. The interdependence of economies, cultures, and populations, brought about by cross-border trade in goods and services, technology, and flows of investment, people, and information, was seen as seriously threatened by Covid-19. The DHL Global Connectedness Index – which we released in December – told a different … Read moreThe shift towards digital globalization
“What are the reasons why it’s difficult to maintain attention during virtual meetings?” This is a poll question I always ask when running virtual workshops with our clients. The answers range from the usual to the funny, such as “noise from kids playing outside,” “browsing FB/IG while on zoom meetings,” “Shopee/Lazada delivery,” “dogs barking,” and … Read morePracticing deep work
With the threat of the delta variant lurking, strict lockdowns have been reimposed in several countries, such as in Australia, in China, and in the Philippines. This caused companies to implementfull work-from-home (WFH) policyanew while others just extended their existing ones. Even beyond the pandemic, many companies have already decided on their hybrid policy, i.e., … Read moreVirtual communication is redefining organizational culture
The pandemic accelerated the shift to digital banking as people from all over the world stayed at and worked from home. The ripening of fintechs and digital-only banks has attracted the younger generations of bank customers, which is further accelerating the decrement of bank branches. The Philippines, in particular, is experiencing a boom in digital banking … Read moreFinancial services in PH: Leading the cloud adoption
More than a year in the pandemic, a lot of businesses are still struggling due to the imposition of community quarantines. In fact, around 10 percent of micro, small and medium enterprises (MSMEs) have closed as of June amid the COVID-19 pandemic, according to the latest survey of the Department of Trade and Industry (DTI), … Read moreHow MSMEs have innovated their business model
The future of work will never be the same as pre-coronavirus disease 2019 (Covid-19) conditions. Current indicators and several studies already point to the “hybrid” model of work in the future, i.e., employees working remotely between 25 percent and 75 percent of the time, as highlighted by a recent Accenture Future of Work Study 2021. We will … Read moreWork competencies to master the future
The season of strategic planning has started. The CEO along with his/her executives will again put on their planning hats to chart the future of their organizations. The difference nowadays, just like last year, is that this critical activity will be done with limited physical interactions, if not, virtually. While companies last year planned for … Read moreStrategic planning during COVID-19
“Skills of the future,” “Digital-ready leadership skills,” “Upskilling and reskilling in the digital era” – these are just some titles of the articles I wrote before the pandemic. My treatise was that with the advent of the 4th Industrial Revolution and the amalgamation of its various digital technologies, such as artificial intelligence (AI), employees, workers, … Read moreReskilling and upskilling in a post-Covid workplace
The pandemic has indeed accelerated digital transformation across the globe including that in the Philippines. With organizations implementing work-from-home, and consumers driving the rise of e-commerce and the widespread use of digital wallets, companies and organizations are accelerating their migration to digital applications and platforms. In fact, a survey commissioned by Epson in mid-2020 revealed that nearly … Read moreCloud computing in PH ripe for take-off