The state of Cryptocurrency

Cryptocurrency, once a niche interest, has exploded into mainstream consciousness, yet its journey has been anything but smooth. As Molly White illustrates in her article, “The State of Crypto Is Anything But Strong,” published in Bloomberg Businessweek, the current resurgence of crypto is marked by familiar patterns of speculation, manipulation, and regulatory uncertainty. While industry … Read moreThe state of Cryptocurrency

Lessons from the Neanderthals

The new Netflix documentary “Secrets of the Neanderthals” offers intriguing insights into the lives of our ancient relatives, challenging long-held assumptions and revealing surprising aspects of their behavior and culture.   Through excavations and studies at key Neanderthal sites such as Shanidar Cave in Iraq, researchers have uncovered new evidence that sheds light on various … Read moreLessons from the Neanderthals

A holistic approach in measuring customer experience

Measuring the success of customer experience (CX) initiatives is not a one-dimensional task; it requires a multifaceted approach that considers several factors and metrics. Among these, incorporating leading and lagging measures, effectiveness, efficiency, as well as quantitative and qualitative measures, is paramount to gaining a comprehensive understanding of the impact of these initiatives.   To … Read moreA holistic approach in measuring customer experience

Crafting and evaluating balanced measures

It’s the quarterly earnings season. Publicly traded companies provide quarterly reports of their unaudited financial statements, such as balance sheets, income statements, and cash flow statements, highlighting key measures such as gross revenue, net income, cost-to-income ratio, and others depending on the industry of the reporting company. Analysts and investors then judge these results from … Read moreCrafting and evaluating balanced measures

Revamping your organization’s online presence

A major bank is revamping its website and mobile app to make them more consumer-friendly. A large utilities company is completely rebuilding its website and creating a new app to target the consumer market. A medium-sized retail chain is overhauling its website to improve the online buying experience of consumers. These are just some of … Read moreRevamping your organization’s online presence

TIPID HACKS PARA SA FAMILY SUMMER OUTING

SA PAGDATING ng tag-init, isa sa pinakaaabangan ng karamihan ay ang pamil­yang summer outing. Ngunit sa gitna ng pagtaas ng presyo ng mga bilihin at serbisyo, maaaring maging mahirap ang pagpaplano ng isang budget-friendly na pamilya summer outing. Narito ang ilang tipid hacks para matiyak na masaya at memorable pa rin ang inyong bakasyon. Una … Read moreTIPID HACKS PARA SA FAMILY SUMMER OUTING

How financial services CEOs prioritize CX

Twenty-five percent of customers switched banks, and over a third switched their insurers and wealth managers. This is according to a 2022 global study by Maze, a user research tech firm. This is why delivering superior customer experience (CX) has emerged as a strategic imperative for the C-suite across the ever-evolving landscape of financial services, including in the Philippines. This shift in focus stems from a confluence of factors, ranging … Read moreHow financial services CEOs prioritize CX

Anatomy of Philippine loans

Borrowing money is a common practice among Filipinos, deeply rooted in their culture and traditions. Known as “Utang,” borrowing to meet daily needs or financial goals has become a norm in Filipino society. Despite economic challenges, borrowing remains a viable option for many Filipinos to manage their finances effectively.   One of the primary reasons … Read moreAnatomy of Philippine loans

Marketing tech in financial services

Marketing technology (martech) in financial services has witnessed significant evolution in recent years, transforming the way financial institutions engage with customers and prospects. From personalized messaging to data analytics, the integration of technology into marketing strategies has revolutionized the industry landscape. The impact of marketing tech on financial services has far-reaching implications for both businesses and consumers. … Read moreMarketing tech in financial services