What is your AI strategy?

The world is moving beyond VUCA (volatility, complexity, uncertainty, ambiguity) to D-VUCAD to reflect the reality of diversity and disruption that need the immediate attention of business leaders to enable them to be ready to meet the challenges this poses. Chief among these disruptions is the integration of artificial intelligence (AI) into the operations of … Read moreWhat is your AI strategy?

Grassroots innovation: Nurturing change from the bottom up

Grassroots innovation is a powerful force that drives change and progress from the bottom up. It represents a bottom-up approach where individuals or communities identify challenges and develop innovative solutions tailored to their specific needs. It stands in contrast to traditional top-down innovation models that often involve large corporations, government agencies, or research institutions. Instead, … Read moreGrassroots innovation: Nurturing change from the bottom up

CX landscape in the financial services industry

In the Philippines, the financial services industry is experiencing a profound transformation in its approach to customer experience (CX). Fueled by advancements in technology, changing consumer expectations, and a competitive landscape, financial institutions are reimagining their strategies to provide seamless, personalized, and convenient interactions with their customers. One observable strategy of financial institutions is the shift toward customer-centricity. The traditional … Read moreCX landscape in the financial services industry

Wastong Pananaw ukol sa Pera

Ang tamang paggamit ng pera na napananatili natin nang matagal ay sa pamamaraan ng wastong paggamit nito – bilang pambayad sa mga kinakailangang bayaran, at sa pamamagitan ng pagtatabi nito nang sa gayon ay may mapaghugutan sakaling magipit.   Ang pagiging disciplinado sa paggamit ng pera ay nakatutulong upang mabuo ang ating behavior o fiscal … Read moreWastong Pananaw ukol sa Pera

Evaluating the effectiveness of corporate strategies

In the dynamic and competitive landscape of the business world, corporate strategies play a pivotal role in determining an organization’s success. Developing and implementing effective strategies is essential for achieving long-term growth, sustainability, and competitive advantage. However, the mere formulation of strategies is not enough; evaluating their effectiveness is crucial to ensure that they align … Read moreEvaluating the effectiveness of corporate strategies

Balancing employee experience and employee engagement

Employee experience and employee engagement are two critical concepts that profoundly influence an organization’s success. Creating a motivated, productive, and loyal workforce requires a delicate balance between these two crucial elements. While these terms are often used interchangeably, they represent distinct but interrelated concepts that contribute to a thriving workplace culture. There is a need … Read moreBalancing employee experience and employee engagement

The rise of ESG tech

As the world becomes increasingly aware of the environmental, social and governance (ESG) challenges facing humanity, there is a growing need for sustainable solutions that promote responsible business practices. This leads to the rise to the prominence of Environmental, Social and Governance technology, or ESG tech, encompassing a wide array of innovations and practices, has … Read moreThe rise of ESG tech

The link between EX and CX

In today’s highly competitive business landscape, organizations are increasingly recognizing the critical importance of both employee experience (EX) and customer experience (CX). While these two concepts may seem distinct, there exists a profound interdependence between them. A company’s success hinges on its ability to foster a positive and engaging work environment for its employees which, … Read moreThe link between EX and CX

Tipid Tips sa Pagdiriwang ng mga Espesysal na Okasyon

Isa sa katangian ng mga Pilipino ay ang hilig sa pagplano ng mga iba’t ibang klase ng pagdiriwang.   Ito ay mga okasyon na kasama ang pamilya kung saan lumalabas o nagtitipon-tipon ang mga mag-anak upang ipagdiwang ang isa o maraming mga mahahalagang bagay na nagdudulot ng saya. Halimbawa ng mga okasyong ito ay kaarawan, … Read moreTipid Tips sa Pagdiriwang ng mga Espesysal na Okasyon