The anatomy of fake news about Covid-19

The coronavirus disease 2019 (Covid-19) has been a super-spreader event of misinformation online, leading to an all-time high level of fake news online, according to a report of Tech.co late last year. The unprecedented rise of misinformation and disinformation online about the coronavirus started at the onset of the pandemic in 2020. For instance, in … Read moreThe anatomy of fake news about Covid-19

Flaws in decision-making amid Covid-19

Philippine health authorities temporarily suspended on April 8 the use of AstraZeneca’s COVID-19 vaccine for people below 60 years of age to investigate reports of blood clots coming from overseas like the United Kingdom, after the European Medicines Agency found a “possible link” between the vaccine and blood clots. But scientists and authorities point out … Read moreFlaws in decision-making amid Covid-19

What is causing the spike in Covid-19 cases in PH?

A year into the pandemic, the Philippines last March 19 recorded 7,103 cases of the coronavirus disease 2019 (Covid-19) – one of the the biggest single-day count in the country since the pandemic began. Last March 22, it breached the 8,000 cases mark, until it tapered to 5,867 new cases logged last March 23 when … Read moreWhat is causing the spike in Covid-19 cases in PH?

Why customer experience is everything

At the onset of the pandemic last year, companies hurriedly shifted their business models to digital by setting up e-commerce and online platforms. Great example of digital transformation; or so we thought. For instance, one large grocery chain set up an online ordering system which my wife started to use. She would visit the grocery portal, … Read moreWhy customer experience is everything

Addressing the resistance to the Covid-19 vaccine

The number of daily Covid-19 cases in the Philippines may jump to 10,000 to 11,000 by the end of March, the OCTA Research Group warned in an interview on the ABS-CBN News Channel. This prognostication came amid new strains of the coronavirus and many Filipinos’ laxity in following health protocols. On March 15, the Department … Read moreAddressing the resistance to the Covid-19 vaccine

Cyber pandemic: A rising global threat

In every crisis there is opportunity, as the old adage goes, even for unscrupulous people. This especially applies to the coronavirus pandemic, which has opened opportunities for hackers to prey on distracted peoples and organizations in many countries. In fact, the World Health Organization has urged people to be vigilant about this as early as … Read moreCyber pandemic: A rising global threat

Digital transformation in PHL after a year of COVID-19

It has been a year of COVID-19. Last year there was a lot of talk about the need for Philippine companies to adapt to the new normal by pursuing digital transformation strategies and pivot their business models. Organizations implemented work-from-home, and consumers drove the rise of e-commerce and the widespread use of digital wallets. There … Read moreDigital transformation in PHL after a year of COVID-19

Managing credit and collection during the pandemic

Collecting accounts receivables (A/R) is the lifeblood of any business, but the global recession has placed tremendous pressure on business operations. Many are struggling to stay afloat while others have completely shut down operations, which makes A/R collection challenging. A 2020 global study by CRIBIS Dun & Bradstreet revealed a deterioration in business customers’ punctual … Read moreManaging credit and collection during the pandemic