Food as national security

It has been nearly a month since the Luzon-wide enhanced community quarantine was implemented in an effort to fight this invisible enemy that has been claiming thousands of lives globally. Most of us under quarantine resort to getting our supplies from groceries or delivered to our doorsteps. Disinfection and decontamination processes are also something else, … Read moreFood as national security

Changing customer behaviors amid COVID-19

Suddenly, everyone is going digital. Companies are implementing work-from-home, moving to cloud computing, upgrading their networks and applications, and adopting e-learning and videoconference practices. Banks are fastracking their digital banking offerings. Hospitals are doing telemedicine. Universities are incentivizing their teachers to develop online courses. Small and medium enterprises are putting up their websites and exploring … Read moreChanging customer behaviors amid COVID-19

Making intelligent decisions amid a crisis

The state finance minister of Germany’s Hesse region was found dead last March 28. According to a Bloomberg report, he appeared to have killed himself based on authorities’’ report, and the state governor suggested that he was in despair over the fallout from the coronavirus disease 2019 (Covid-19) crisis. As of March 30, Germany had … Read moreMaking intelligent decisions amid a crisis

Behavioral side of Covid-19

Last week, to the dismay of many netizens from Asia, social media was littered with pictures of university students partying during spring break in Florida beaches, defying social distancing recommendations from the federal government and the Center for Disease Control (CDC), and completely disregarding the potential risk of the coronavirus disease 2010 (Covid-19) pandemic. Just … Read moreBehavioral side of Covid-19

An era of innovation after Covid-19

“Necessity is the mother of invention.” – Plato Social media is flooded with pictures of healthcare workers from various hospitals in Luzon wearing and using makeshift personal protective equipment (PPE) after supplies had run out. Scientists from the University of the Philippines have developed a coronavirus disease 2019 (Covid-19) test kit that is cheaper and … Read moreAn era of innovation after Covid-19

Business and life after COVID-19

Since Monday after the President’s announcement of the lockdown, I’ve worked from home — had a video call meeting with business executives from nine Asian countries, conducted my graduate school class using an online collaboration tool, and electronically met with some clients and partners. Business and life will never be the same after COVID-19. For … Read moreBusiness and life after COVID-19

Life (and work) in the time of Covid-19

This week has shown us a spike in the number of local cases of the coronavirus disease 2019 (Covid-19) in Metro Manila, prompting President Rodrigo Duterte to cancel classes in all levels in the metropolis this week. Already, a lot of companies are implementing work from home arrangements, and utilizing available technology capabilities to minimize … Read moreLife (and work) in the time of Covid-19

Building a customer-centric organization

In recent years, customer centricity has recently emerged as part of an organization’s vision, mantra, strategy and corporate objectives. This is brought about by the fast-changing and diverse customer preferences. But customer centricity, as a concept and a practice, is nothing new. It was popularized by Lou Gerstner, the chief executive officer (CEO) of IBM … Read moreBuilding a customer-centric organization

Digital maturity

It’s been well accepted by CEOs and senior executives that the world is indeed getting more volatile, uncertain, complex, and ambiguous brought about by fast changing consumer preferences, break-neck speed of technological advancements, and the entry of nimbler technology competitors. That’s why globally and in the Philippines more recently, CEOs and businessmen have embraced digital … Read moreDigital maturity

Creating transformational leaders

They say it takes a village to raise a child. A critical part of this though is the school institution and the education system that would help build the foundation of values or the moral compass that will chart the path of a child’s future. The Benedictine education that the St. Scholastica’s College of Manila … Read moreCreating transformational leaders