Revisiting your vision and mission

“The pace of change has never been this fast, yet it will never be this slow again,” said the Prime Minister of Canada Justin Trudeau during the World Economic Forum gathering. We have never seen a world as volatile, uncertain, complex, and ambiguous as it is now. Technology is progressing at break-neck speeds, giving rise … Read moreRevisiting your vision and mission

Protecting the welfare of the BPO workforce

Just recently, Quezon City Representative Alfred Vargas filed House Bill 5728, “An Act Ensuring the Rights, Welfare and Safety of the Workers in the IT-BPO industry in the Philippines,” aiming to enhance the working conditions and addressing professional development and career growth of this 1.2 million strong workforce. For an industry to be present more … Read moreProtecting the welfare of the BPO workforce